Dog Groomer Call Script
Use this script when calling a groomer so you can compare services, package scope, coat experience, quote clarity, and appointment policies.
Your personalized booking brief
Add the details you know, then build a concise script, comparison questions, and appointment-preparation notes.
Questions worth asking every groomer
Use the same core questions with each business so you can compare coat experience, package scope, price changes, comfort handling, and appointment policies fairly.
Start the call
- Hi, I am looking for a grooming appointment for my dog. Can I ask a few questions before booking?
- My dog is a [breed or mix], about [weight], [age], with a [coat type] coat.
- The last groom was [date], and the main need is [bath, haircut, nails, de-shedding, de-matting, puppy intro, senior comfort groom].
Ask about fit
- Do you have recent experience with this coat type or breed?
- What would you recommend for the current coat length and condition?
- If you find mats, do you brush them out, clip shorter, or call before changing the plan?
Ask about quote and package
- What is included in the quoted package?
- What could change the price after you see the dog?
- Are nail grinding, teeth brushing, special shampoo, de-matting, or de-shedding separate add-ons?
Ask about safety and logistics
- How long does the appointment usually take?
- What are your vaccination, cancellation, late pickup, and new-client policies?
- How do you handle nervous dogs, puppies, senior dogs, or dogs that need breaks?