Dog Groomer Call Script
Use this script when calling a groomer so you can compare services, package scope, coat experience, quote clarity, and appointment policies.
Start the call
- Hi, I am looking for a grooming appointment for my dog. Can I ask a few questions before booking?
- My dog is a [breed or mix], about [weight], [age], with a [coat type] coat.
- The last groom was [date], and the main need is [bath, haircut, nails, de-shedding, de-matting, puppy intro, senior comfort groom].
Ask about fit
- Do you have recent experience with this coat type or breed?
- What would you recommend for the current coat length and condition?
- If you find mats, do you brush them out, clip shorter, or call before changing the plan?
Ask about quote and package
- What is included in the quoted package?
- What could change the price after you see the dog?
- Are nail grinding, teeth brushing, special shampoo, de-matting, or de-shedding separate add-ons?
Ask about safety and logistics
- How long does the appointment usually take?
- What are your vaccination, cancellation, late pickup, and new-client policies?
- How do you handle nervous dogs, puppies, senior dogs, or dogs that need breaks?